Hyatt House Chicago West Loop-Fulton Market
Що кажуть гості
Ver clean and good location. I had reserved 5 rooms and we couldn’t get into our 5th room until 8:30 - too late so we moved people together and I was just going to cancel the reservation or ask for refund because we couldn’t get into the room - but they said it was a $250 charge for cancellation so I did not cancel one of the rooms 1101? Had a backed up toilet for 4-5 hours. Since we had other rooms again we were able to work it all out I am requesting a refund on the room we did not use. The manager at the property is willing to do this. He said Booking.com should Get in touch with him.
Laiming
липень 2025 р.
Well situated hotel close to transport to the loop, quiet at night, with a very comfortable bed and useful kitchenette. The room had a pleasant view. We found several excellent restaurants near by.
Jane
жовтень 2025 р.
The hotel was very clean and quiet, in a good location and well-connected. The streets were quiet even at night. The staff was friendly. The cost was a bit excessive in my opinion for the value but it was also the marathon weekend.
Alex
жовтень 2025 р.
The staff were very helpful and extremely kind. The rooms were immaculate! It was a very, very relaxing stay. The gentleman who tended to the pool was so very kind and even found out phone and brought it to us while we were in the lobby. He was very nice to our grandkids. The breakfast was so amazing. I will certainly be back with my family!! We love Chicago and this facility is one of the reasons. Highly recommending to friends and family!!
Anonymous
червень 2025 р.
Pontea Lewis, the front desk manager, was very helpful with our issue with parking. All of the staff was very helpful and freindly.
Ferrarelli
серпень 2025 р.
Great location, spacious room, the staff was super friendly and helpful - great experience!
Cloudy
червень 2025 р.
Great location and views. Staff was very friendly. Only wish I could’ve been there when it was warmer so I could have relaxed on the outdoor patios.
Melanie
березень 2025 р.
First off, Roberto , the manager, was a saint addressing my change in plans. Accommodating and understanding, truly a good person. Hotel parking was full but we found parking within 5-10 minutes which was okay as the weather was awesome. In the middle of winter , I don’t I’d feel the same way . Rooms were well appointed and clean.
Chris
вересень 2024 р.
We liked the kitchenette in our room and the ability to make a meal if we chose to. The kids enjoyed the swimming pool and the location was near enough to public transit that we could walk to it and take the train wherever we needed to go.
Marina
січень 2024 р.
Location and service at the front desk and at the bar.
Carlos
вересень 2024 р.
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