Hyatt House Chicago West Loop-Fulton Market
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Cosa dicono gli ospiti
Ver clean and good location. I had reserved 5 rooms and we couldn’t get into our 5th room until 8:30 - too late so we moved people together and I was just going to cancel the reservation or ask for refund because we couldn’t get into the room - but they said it was a $250 charge for cancellation so I did not cancel one of the rooms 1101? Had a backed up toilet for 4-5 hours. Since we had other rooms again we were able to work it all out I am requesting a refund on the room we did not use. The manager at the property is willing to do this. He said Booking.com should Get in touch with him.
Laiming
luglio 2025
The staff were very helpful and extremely kind. The rooms were immaculate! It was a very, very relaxing stay. The gentleman who tended to the pool was so very kind and even found out phone and brought it to us while we were in the lobby. He was very nice to our grandkids. The breakfast was so amazing. I will certainly be back with my family!! We love Chicago and this facility is one of the reasons. Highly recommending to friends and family!!
Anonymous
giugno 2025
Pontea Lewis, the front desk manager, was very helpful with our issue with parking. All of the staff was very helpful and freindly.
Ferrarelli
agosto 2025
Great location, spacious room, the staff was super friendly and helpful - great experience!
Cloudy
giugno 2025
Great location and views. Staff was very friendly. Only wish I could’ve been there when it was warmer so I could have relaxed on the outdoor patios.
Melanie
marzo 2025
First off, Roberto , the manager, was a saint addressing my change in plans. Accommodating and understanding, truly a good person. Hotel parking was full but we found parking within 5-10 minutes which was okay as the weather was awesome. In the middle of winter , I don’t I’d feel the same way . Rooms were well appointed and clean.
Chris
settembre 2024
We liked the kitchenette in our room and the ability to make a meal if we chose to. The kids enjoyed the swimming pool and the location was near enough to public transit that we could walk to it and take the train wherever we needed to go.
Marina
gennaio 2024
Location and service at the front desk and at the bar.
Carlos
settembre 2024
Staff was friendly and helpful. Location was excellent with lots of resturants and shops around. Plus it was an easy 20 minute walk to the United Center.
Ryan
luglio 2025
I think you've got a quality boutique hotel with an excellent and friendly front desk. But one thing that needs improvement if you care to align with the overall quality of the hotel is your free breakfast. It's basically a subpar freebie discount hotel breakfast of the worst sort. Can you add fresher ingredients? install a short order cook?
Eric
maggio 2024
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